Privacy Policy

ProGamerGlasses.net

Effective Date: September 10, 2024

At Pro Gamer Glasses (“we,” “our,” “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit and use our website ProGamerGlasses.net (“the Website”). This policy also explains your rights regarding your personal information under the General Data Protection Regulation (GDPR) and other relevant data protection laws.

Please read this Privacy Policy carefully to understand how we handle your personal data.

1. Information We Collect

We collect various types of personal data to provide and improve our services. The types of data we may collect include:

  • Personal Identification Information: Name, email address, mailing address, phone number.
  • Order Information: Billing and shipping addresses, payment information (handled through third-party payment processors), purchase history.
  • Device Information: IP address, browser type, operating system, and device type.
  • Cookies and Tracking Technologies: We use cookies to collect data about your browsing activities on our website. See Section 8 for more details on our Cookie Policy.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Process Orders: We use your personal data to fulfill orders, process payments, and provide customer support.
  • To Improve User Experience: We use cookies and similar technologies to analyze how visitors use our website and to provide personalized content and recommendations.
  • Marketing Communications: With your consent, we may send you promotional emails about our products, offers, and updates. You can opt-out of these emails at any time by following the unsubscribe link in the email.
  • To Comply with Legal Obligations: We may use your data to comply with applicable laws, regulations, and legal requests.
  • Fraud Prevention: We may use your personal data to detect and prevent fraudulent transactions.

3. Legal Basis for Processing Personal Data

Under the GDPR, we rely on the following legal bases for processing your personal data:

  • Contractual Necessity: To fulfill the contract for your purchase and provide the requested services.
  • Legitimate Interests: For fraud prevention, marketing (with your consent), and improving our services.
  • Consent: When you provide consent, for instance, by signing up for our marketing emails.
  • Legal Obligation: To comply with legal requirements, such as accounting and tax regulations.

4. How We Share Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with the following entities:

  • Service Providers: Third-party providers who assist us in operating our website, processing orders, and delivering services (e.g., payment processors, shipping companies).
  • Legal Authorities: If required by law, we may share your information with government authorities or regulatory bodies.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant parties.

5. International Data Transfers

As we are based in Bahrain, your personal data may be transferred outside of the European Economic Area (EEA). We take steps to ensure that your data is protected, including using standard contractual clauses approved by the European Commission when transferring data internationally.

6. Your Rights Under GDPR

As a resident of the European Union (EU), you have certain rights under the GDPR regarding your personal data, including:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You may request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can ask us to limit how we use your data.
  • Right to Data Portability: You can request that we transfer your personal data to another data controller in a structured, commonly used format.
  • Right to Object: You have the right to object to the processing of your personal data for marketing purposes or when the processing is based on legitimate interests.
  • Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at lamees.attalla@gmail.com.

7. Data Retention

We will retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. After this period, we will securely delete or anonymize your data.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files placed on your device that help us remember your preferences and provide personalized content.

You can choose to disable cookies in your browser settings. However, this may affect your ability to use certain features of the Website.

For more information on how we use cookies, please refer to our Cookie Policy.

9. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include secure servers, encryption, and regularly monitoring our systems for vulnerabilities.

10. Children’s Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected data from a child under 16, we will take steps to delete such data as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes by email if you have provided one.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your GDPR rights, please contact us:

Address: Busaiteen, Bahrain

Business Name: Pro Gamer Glasses

Website: ProGamerGlasses.net

Email: lamees.attalla@gmail.com